· Online statements
· View current account activity
· Online payments
· View payment history
· Input/update payment source information
· Initiate a purchase dispute or inquiry
· Conduct balance transfer
· Access secure message center
· Exchange e-mails
· Sign up for e-mail alerts
· Enroll in paper statement suppression program
· Access transaction details
· Search transaction database
· Create reports from transaction database
· New account online registration
· Card re-issue or replacement
· Obtain archived statements
· Obtain/revise PIN
· View/update customer data, e.g. address
· Download transaction details to PFM software
· Add additional co-signer
· Add authorized user
· Name change, e.g. marriage or divorce
· Change account cycle date
· Request convenience checks
· Request credit limit increase/decrease
· View account terms & conditions
· View account agreement
· Register multiple accounts
· Access credit bureau information
· Comment on disputed credit bureau information
· Close account
· Reinstate account
· Request a credit balance payment
· Inquire about a missing merchant credit
· Access data about rebate/award programs
· Redeem rebates/awards
· Access secured account information
· Obtain information on declined transactions
· Stop/cancel recurring charges
· Select privacy opt-out choices
· View/pay companion charges
· Access issuer contact information, e.g. phone numbers
· Change userID or password
· Report lost/stolen card
· Receive & respond to late/delinquent messages
· Access special shopping opportunities
· Obtain/access virtual account numbers
· View financing cost information (e.g. Cal. AB 865)
· View/join card protection/insurance programs
· Join/view bill pay programs
· Utilize account aggregation

© 2004 Copyright, Livermore Research, Inc.. All rights reserved, worldwide.